Slapform Blog

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Top 6 Online Reputation Management Tools For Businesses in 2023

Not so long ago, businesses had more time to think through how to handle sticky situations surrounding their brand. But as the internet and social media became essential parts of our lives and news spread at the speed of light these days, the consequences of a misstep could be severe.

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7 Ways Technology is Enhancing the Customer Service Experience

Whether you run an e-commerce business or brick and mortar store, the customer experience is crucial to the success of your business. Your customers are the lifeblood of your business, and you need them to thrive in a competitive marketplace.